Provide a unified payment experience for customers, whether they’re paying their property tax or a water bill. Allow people to pay using check, card, or cash. Online and in-person channels include web and mobile, kiosks, POS, and IVR — backed by powerful revenue management with views across agencies and payment channels.
We use real-time integrations of the CityBase platform to all underlying systems of record, billing, and other source systems. Customers checking the status of a bill see a payment reflected immediately, and databases are always up-to-date for reporting and reconciliation.
CityBase is dedicated to constantly improving and maintaining a multifaceted security program, supporting our platform and the people and businesses that rely on it. Beyond our security obligations as a PCI Level-1 compliant payment processor, CityBase exceeds the security criteria set forth by the PCI Data Security Standards (PCI DSS).
A single user interface native to your web domain instills trust that constituents are interacting with the city/county. Fast transaction times, multilingual capabilities, and a research-driven user interface make it easy for the people you serve to pay with 24/7 self-service options.